Trade Secret #00048  |  Return to Beauty Trade Secret Index

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Massage is an extremely relaxing experience for some, completely daunting to others.  It can be awkward allowing a perfect stranger to massage your over-worked body, but learning and understanding general massage etiquette — both as a customer and in the eyes of a therapist — will help you surpass discomfort leaving you to relax into an amazingly beneficial and blissful body service.

What your therapist wants you to tell them:

  • The client sets the mood.  Either you are a talker or you prefer silence during a service. If the latter, simply enjoy your massage quietly giving your therapist the signal that you prefer silence.  If you get stuck with a therapist who wants to gab when you want to relax quietly, just continue on your peaceful journey by ignoring him or her.    
  • Very few have a perfect body.  Don’t be embarrassed if you have “problem areas" – everyone does!  Just think of your therapist as a medical doctor.
  • If you are displeased with the music, ask him or her to change it – if it is possible, they will be more than happy to oblige.
  • You might drool, have peculiar breathing, and fall asleep during the service.  This indicates that you are relaxing fully and is actually a compliment to your therapist. 

What your therapist won't (but wants to) tell you:

  • As a client, try to appreciate the hard work that goes into this profession.  Massaging several people daily is a hard on their body and they are sacrificing their own bodily comfort to ensure yours.
  • Massage therapists want to wow you.  Performing a great service is more money in their pocket... and word of mouth is very powerful in the spa industry.
  • 20% gratuity is customary.  



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